~BEWARE E-GOLD GONE CORRUPT~

ALRIGHT THIS IS NOT ME (RUBIO) THE ME IN THE FOLLOWING PARAGRAPH'S IS RS2PLEASENT FROM SYTHE.ORG FORUMS.

As many of you know, I was on vacation this past week in North Carolina. When I got home, I logged into my Paypal, my online bank acct, Runescape, everything was fine. Then, I tried getting onto my e-Gold account (found at www.e-gold.com), and got an error that said my Passphrase was incorrect. I thought to myself that it was quite peculiar, so I called into the e-gold Customer Support.

When I called the lady informed me that my account had been "referred to another section". She said there was nothing she could do, and it was up to me to contact them with the messaging system on e-gold.com. So, I did what she instructed, and sent them this message:

Question: My egold account is currently unaccessible. I have been told that
it has been "referred to another department". I am really confused as to
why all these problems are taking place. I have done nothing illegal on
egold, I sell virtual items (Gold for MMORPG's), and I am quite disappointed
with how this has been handled. I have received no information as to why my
account has been closed. If I hadn't contacted eGold, I would have never
received any information. This is a terrible way to treat an active
customer such as myself. I demand an explanation for why my account is
unaccessible, and you can guarantee that I will be writing to the Better
Business Bureau about this incident.

They said that it would take up to 2 business days for a reply. However, within about an hour they sent me this automated reply:

The block will not be removed. Your account was blocked under our Right of
Association clause in the account user agreement. Quoting from the e-gold
Account User Agreement:

http://www.e-gold.com/unsecure/terms.htm

--- begin quote

4.6. Right of Association

Issuer reserves the right to refuse service to particular individuals or
entities, at its sole discretion, with or without cause.

--- end quote

Thank You,
Due Diligence Unit

So what does this mean for me? I guess it means e-gold.com has stolen my 800 USD+ balance. They didn't even contact me when they blocked my account, I had to contact them. It seems as if their system is becoming extremely corrupt. I haven't got many details on it, and of course I will be getting in touch with them again. But I advise you be EXTREMELY careful when dealing with egold. Don't let this happen to you.

EDIT: please dont post on this thread just a warning and if u do end up posting i will be deleting ur post. (INCLUDES MODS AND ADMINS)